Terms of Service

Effective Date: April 10, 2026
Jurisdiction: State of Washington, United States
Last Updated: April 10, 2026

1. Acceptance of Terms

By accessing, browsing, or using the SForest platform (the "Platform") and services provided by Slumbering Forest LLC ("SForest," "we," "us," or "our"), you agree to be legally bound by these Terms of Service ("ToS"). These terms apply to all users, merchants, developers, and any party interacting with our Platform.

If you do not agree to these terms, you may not use the Platform. Your continued use of the Platform constitutes your acceptance of these terms.

2. Eligibility Requirements

By using the Platform, you represent and warrant that:

You are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater
You have the legal authority to enter into this agreement
You are not a minor under applicable law
You are not prohibited by law from using our services
You are not subject to sanctions by any government or on any sanctions list
Your use of the Platform complies with all applicable laws and regulations

SForest reserves the right to verify your age and eligibility at any time. If you do not meet these requirements, you must not use the Platform.

3. Changes to Terms of Service

SForest reserves the right to modify these terms at any time. Material changes will be communicated via email notification to the address associated with your account, or by posting a notice on the Platform. Your continued use of the Platform following such changes constitutes acceptance of the modified terms.

We recommend reviewing these terms regularly to stay informed of any updates.

4. Platform Description

SForest is a digital commerce platform that enables game developers and merchants ("Merchants") to distribute and sell digital content, virtual items, and services directly to end users ("Users") without reliance on traditional app store marketplaces. The Platform provides:

Web-based storefronts for game publishing and digital content distribution
Payment processing services for digital transactions
Virtual item and currency management systems
Software Development Kits (SDKs) and Application Programming Interfaces (APIs) for platform integration
Merchant dashboard and analytics tools
User account management and authentication systems

SForest acts as an information intermediary and payment processor. We do not create, publish, or own the digital content or games distributed through our Platform. Merchants retain all responsibility for their content.

5. Account Registration and Security

5.1 Account Creation

To use the Platform, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your username and password.

5.2 Account Security

You are solely responsible for all activities conducted through your account. You agree to:

Maintain strict confidentiality of your login credentials
Notify us immediately of any unauthorized access or breach of your account
Not permit other individuals to access your account
Provide accurate information during registration and keep it current

SForest is not responsible for any loss or damage resulting from your failure to protect account credentials.

5.3 Account Termination

SForest may terminate or suspend your account at any time, with or without cause, and with or without notice. Causes for termination include but are not limited to:

Violation of these terms
Illegal or fraudulent activity
Violation of applicable laws
Breach of payment obligations
Non-compliance with AML/KYC requirements

6. Services Scope

6.1 Core Services

SForest provides the following services to Merchants:

Game publishing and distribution infrastructure
Digital content hosting and delivery
Payment processing for digital goods and services
Virtual currency and item management systems
SDK and API access for platform integration
Merchant dashboard and reporting tools
Customer support services

6.2 Limitations on Services

SForest services are provided "as-is" and are limited to the Platform infrastructure. SForest does not:

Guarantee uninterrupted Platform availability
Assume liability for Merchant content or User actions
Provide legal or financial advice
Manage or hold User funds (payment processors handle fund management)
Create, edit, or modify Merchant-supplied content

6.3 Service Modifications

SForest may modify, suspend, or discontinue any service features with notice. Critical modifications will be communicated to affected Merchants via email.

7. Payment Processing, Pricing, and Fees

7.1 Payment Processing

SForest facilitates payment processing through third-party payment service providers (PSPs) including Square, Stripe, and other integrated processors. By using the Platform, you authorize these processors to collect payments on behalf of Merchants.

7.2 Fees and Pricing

SForest charges service fees based on transaction volume, currency, and payment method. Current fee schedules are available on the Platform dashboard. SForest reserves the right to modify pricing with 30 days' notice.

7.3 Taxes and Compliance

Merchants are responsible for calculating, collecting, and remitting all applicable taxes in their jurisdiction. SForest does not calculate, collect, or remit sales tax, VAT, or other transaction taxes unless explicitly stated.

7.4 Currency and Exchange Rates

Transactions may be processed in multiple currencies. Exchange rates are determined by payment processors and applied at the time of transaction. SForest is not responsible for currency fluctuations.

7.5 Payment Disputes

Payment disputes, chargebacks, and refund requests are processed according to the PSP terms and SForest's Refund Policy (https://sforest.io/legal/refund-policy). SForest reserves the right to investigate and reverse fraudulent transactions.

8. Digital Content Licensing

8.1 Limited License Grant

Users receive a limited, non-exclusive, non-transferable, and revocable license to access and use digital content, games, and services purchased through the Platform, solely for personal, non-commercial use.

8.2 No Ownership

Users acknowledge that they do not own, and shall not acquire ownership of, any digital content purchased. All digital content is provided via license only.

8.3 Restrictions on Use

Users shall not:

Copy, modify, or create derivative works of digital content
Reverse engineer, decompile, or disassemble any software or content
Redistribute, resell, or transfer digital content to others
Remove copyright notices, watermarks, or proprietary markings
Use digital content for commercial purposes
Share login credentials or account access

8.4 License Revocation

SForest reserves the right to revoke any digital content license without refund if:

The User violates these terms
The User engages in fraud or unauthorized use
The Merchant requests content removal
Legal requirements mandate removal

8.5 Content Accessibility

SForest does not guarantee permanent accessibility to digital content. Content may be removed, discontinued, or modified at any time.

9. Virtual Items and In-Game Currency

9.1 Virtual Items

Virtual items purchased through the Platform (currency, cosmetics, rewards, battle passes, etc.) are digital products with no real-world monetary value. Virtual items are not property, are not exchangeable for real currency, and have no resale value outside the Platform.

9.2 No Ownership Rights

Users do not own virtual items. Users have only a limited license to use virtual items within designated games or services. Virtual items are solely for in-game or in-platform use.

9.3 Item Termination

SForest and Merchants reserve the right to:

Remove, disable, or modify virtual items without notice
Reset User virtual item balances
Terminate game services, resulting in loss of access to virtual items
Adjust item values or functionality

Users shall not hold SForest or Merchants liable for any loss of virtual items.

9.4 Item Trading and Secondary Markets

Unless explicitly permitted by a Merchant, Users may not trade, sell, or transfer virtual items to other Users. Unauthorized trading may result in account termination.

10. No Refund Policy (All Sales Final)

10.1 No Refund Obligation

All digital content and virtual items purchased through the Platform are non-refundable. This is a fundamental characteristic of digital goods. Sales are final and binding.

10.2 Statutory Exceptions

Notwithstanding the above, SForest complies with statutory consumer protection laws where applicable, including:

Chargeback rights under federal payment card regulations
Unauthorized transaction dispute processes
State-specific consumer protection statutes
International consumer protection laws where applicable

10.3 Limited Exceptions to No-Refund Policy

Refunds may be issued only in the following circumstances:

Unauthorized Transactions: Transactions made without User authorization (fraudulent charges)
Technical Failures: Duplicate charges or failed transaction processing resulting in double billing
Merchant Request: At the sole discretion of the Merchant
Merchant Content Removal: If a Merchant removes purchased content without User access

All other purchase requests for refunds shall be denied.

10.4 Refund Process

Refund requests must be submitted via [email protected] within 30 days of purchase. Requests outside this window are ineligible. Approved refunds are processed to the original payment method within 5-10 business days.

10.5 No Refunds for Account Suspension

Users terminated for violation of these terms are not entitled to refunds for any digital content, virtual items, or prepaid balances.

11. Merchant-Specific Terms

11.1 Merchant Responsibility

Merchants are solely responsible for:

All digital content, games, and services provided through the Platform
Compliance with all applicable laws in all markets where content is available
Age ratings, content warnings, and disclosure of gambling/real-money mechanics
Proper licensing and intellectual property rights for all content
Payment of applicable taxes and regulatory fees
Customer support for Merchant-supplied content
Compliance with data protection and privacy laws

11.2 Content Standards

Merchants shall not distribute content that:

Violates applicable laws (including gambling regulations, export controls, sanctions laws)
Infringes intellectual property rights of third parties
Contains illegal, obscene, or defamatory material
Exploits minors or violates child safety laws
Violates anti-money laundering (AML) or Know Your Customer (KYC) requirements
Violates SForest's Acceptable Use Policy

11.3 iGaming and Real-Money Gaming

Merchants offering games involving real-money gambling or wagering must:

Obtain all required gaming licenses in applicable jurisdictions
Comply with all gaming regulations (UIGEA, state gaming laws, international gaming laws)
Display prominent disclosures regarding real-money mechanics
Implement responsible gambling measures
Provide links to gambling addiction resources
Not offer services to persons under 18 or in prohibited jurisdictions
Maintain proper segregation of customer funds

SForest is not responsible for Merchant compliance with gaming regulations.

11.4 Merchant Fees and Payouts

Merchant fees are deducted from transaction proceeds by SForest. Net payouts are processed according to the payment processor's schedule and terms. SForest does not guarantee any minimum payout amount.

11.5 Merchant Indemnification

Merchants agree to indemnify SForest against any claims arising from Merchant content, Merchant business practices, or Merchant violation of applicable laws.

12. Acceptable Use Policy

12.1 Prohibited Activities

Users and Merchants shall not use the Platform for:

Illegal activities or fraud
Money laundering or sanctions evasion
Hacking, unauthorized access, or security violations
Spam, abuse, or harassment of other Users
Distribution of malware, viruses, or harmful code
Infringement of intellectual property rights
Collection of personal data without consent
Circumvention of Platform security measures
Violation of export controls or sanctions laws
Unlicensed gambling or gaming services

12.2 Platform Monitoring

SForest reserves the right to monitor, investigate, and terminate accounts engaged in prohibited activities without notice.

13. User-Generated Content and Contributions

13.1 License to User Content

If Users submit content, feedback, reviews, or contributions through the Platform, Users grant SForest a worldwide, royalty-free, perpetual license to use such content for Platform improvement and analytics.

13.2 User Content Responsibility

Users are solely responsible for all content they submit. Users represent that they own or have licensed all rights to submitted content.

13.3 Content Moderation

SForest may remove, edit, or moderate User-generated content at any time without notice.

14. Intellectual Property Rights

14.1 Platform IP

SForest retains all intellectual property rights in the Platform, including source code, design, trademarks, and technology. Users receive only a limited license to use the Platform.

14.2 Merchant IP

Merchants retain all intellectual property rights in their digital content and games. By distributing through SForest, Merchants grant SForest a limited license to host, distribute, and display content.

14.3 Third-Party IP

Merchants represent that all content distributed through the Platform does not infringe third-party intellectual property rights. Merchants shall indemnify SForest against IP infringement claims.

15. Third-Party Services and Integrations

15.1 Third-Party Services

The Platform integrates third-party services including payment processors, analytics providers, CDN services, and cloud infrastructure providers. Use of these services is subject to their respective terms of service.

15.2 No Liability for Third Parties

SForest is not responsible for:

Availability or performance of third-party services
Data practices of third-party providers
Security breaches at third-party providers
Violations of third-party terms by Users or Merchants

15.3 Links to Third-Party Sites

The Platform may contain links to third-party websites. SForest does not endorse these sites and is not responsible for their content, accuracy, or practices.

16. Modification and Discontinuation of Services

16.1 Platform Modifications

SForest may modify, upgrade, or change Platform features at any time with notice.

16.2 Service Discontinuation

SForest may discontinue any service or the Platform entirely with 60 days' notice to affected Merchants. Upon discontinuation, Users shall lose access to digital content licensed through the Platform.

16.3 Data Retention Upon Discontinuation

SForest will retain transaction records and Merchant data for 7 years to comply with legal and regulatory requirements.

17. Disclaimers

17.1 As-Is Service

The Platform is provided "AS IS" without warranties of any kind. SForest explicitly disclaims all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness
Uninterrupted availability
Freedom from errors or bugs

17.2 No Guarantee of Results

SForest does not guarantee that:

The Platform will meet User or Merchant requirements
Transactions will process successfully
Payment processors will approve transactions
Digital content will be permanently accessible
Virtual items will retain value or functionality

17.3 Use at Own Risk

Users and Merchants use the Platform entirely at their own risk. SForest shall not be liable for any loss, damage, or injury arising from Platform use.

18. Limitation of Liability

18.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SFOREST'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS, THE PLATFORM, OR PLATFORM USE SHALL NOT EXCEED THE GREATER OF:

The total amount paid by the claimant to SForest in the 12 months preceding the claim, or
$100 USD

18.2 Excluded Damages

IN NO EVENT SHALL SFOREST BE LIABLE FOR:

Indirect, incidental, special, consequential, or punitive damages
Lost profits, revenue, or business opportunity
Lost data or business interruption
Reputational harm
Even if advised of the possibility of such damages

18.3 Applicability

This limitation applies to all claims, whether based on warranty, contract, tort, negligence, or any other legal theory.

19. Indemnification

Users and Merchants agree to indemnify, defend, and hold harmless SForest, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

User or Merchant violation of these terms
User or Merchant violation of applicable laws
User or Merchant infringement of intellectual property rights
User or Merchant use of the Platform
Merchant content or services
User actions or conduct

20. Binding Arbitration and Dispute Resolution

20.1 Mandatory Arbitration

Any dispute, claim, or controversy arising from or relating to these terms or the Platform (including contract formation, performance, or breach) shall be resolved by binding arbitration, not litigation.

20.2 Arbitration Procedure

Arbitration shall be conducted under the American Arbitration Association (AAA) Commercial Arbitration Rules or JAMS Comprehensive Arbitration and Mediation Services rules, as chosen by the claimant. The arbitration shall:

Be conducted by a single neutral arbitrator
Take place in Seattle, Washington
Allow each party reasonable discovery
Follow written procedures established by the arbitration provider

20.3 Costs and Fees

Each party bears its own attorneys' fees and costs. The arbitrator may award fees and costs as permitted by law.

20.4 Exceptions to Arbitration

The following matters are excluded from arbitration and may be brought in court:

Claims for injunctive or equitable relief
Small claims court proceedings (if applicable)
Disputes involving intellectual property rights (if applicable law permits)

20.5 Right to Reject

Users may opt out of arbitration by notifying SForest in writing within 30 days of first accepting these terms. The notice must be sent to [email protected] with the subject "Arbitration Opt-Out."

21. Class Action Waiver

BY USING THE PLATFORM, YOU AND SFOREST AGREE THAT:

Any arbitration or legal proceeding shall be on an individual basis only
Neither party shall bring class action, collective action, representative action, or similar proceedings
You waive the right to participate in any class, collective, or representative action against SForest
The arbitrator may not consolidate claims of multiple parties

If any class action waiver is found unenforceable, the entire arbitration clause becomes void, and the dispute may proceed in court.

22. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

23. EU Users Clause

For users located in the European Union, European Economic Area, or United Kingdom:

The mandatory arbitration clause (Section 20) may be restricted by local consumer protection laws
Local consumer rights regarding withdrawal, cancellation, and refunds may apply despite the no-refund policy
Data protection requirements under GDPR and UK data protection law apply
Dispute resolution may involve local consumer protection authorities
These terms shall be interpreted consistently with EU consumer protection directives

For any conflicts between these terms and mandatory EU consumer protection law, the mandatory law shall prevail.

24. Governing Documents and References

This ToS incorporates by reference the following SForest legal documents:

Privacy Notice: https://sforest.io/legal/privacy-notice
Data Processing Agreement: https://sforest.io/legal/data-processing-agreement (for Merchants)
End User License Agreement: https://sforest.io/legal/eula
Cookie Notice: https://sforest.io/legal/cookie-notice
Refund Policy: https://sforest.io/legal/refund-policy

Users agree to review and accept all referenced documents.

25. Entire Agreement

These terms, along with the Privacy Notice, EULA, Data Processing Agreement, and Refund Policy, constitute the entire agreement between you and SForest regarding the Platform and supersede all prior agreements, understandings, and negotiations.

26. Severability

If any provision of these terms is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall continue in full force and effect.

27. Contact Information

For questions about these terms, contact:

Slumbering Forest LLC
1420 5TH AVE STE 2200
SEATTLE, WA 98101-1346
Email: [email protected]
Website: https://sforest.io

By checking the boxes below, you confirm that:

You have read and understood these Terms of Service
You are at least 18 years of age or the legal age of majority in your jurisdiction
You agree to be bound by these terms
You understand the no-refund policy for digital content and virtual items
You accept the binding arbitration clause and class action waiver
You have reviewed the Privacy Notice at https://sforest.io/legal/privacy-notice
You agree to comply with all applicable laws and regulations

I accept these Terms of Service

Signature/Agreement: _________________
Date: _________________